Contact Us
Got a question about one of our sportsbook reviews, spotted something that needs updating, or just want to flag a betting site we should look at? We'd like to hear from you. This page covers the ways to reach Betting Sites and what we can (and can't) help with.
How to reach us
The quickest way to contact the Betting Sites team is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include:
- The name of the betting site your message relates to, if applicable
- A short description of the issue, question or suggestion
- Screenshots, if you're reporting something you saw on a sportsbook's site or app
What we can help with
Our team can answer questions about how we rate and rank sportsbooks, correct outdated information in a review, or point you toward a page on the site that covers your question in more depth. If you've had a real experience — good or bad — with a sportsbook we've reviewed, that feedback genuinely helps us keep our comparisons accurate for other Canadian bettors.
We can also help if you think a review contains an error, such as an out-of-date bonus term, a payment method that's no longer offered, or a licence detail that's changed. Betting sites update their offers and terms often, and reader tips are one of the ways we catch that.
What we can't help with
Betting Sites is an independent comparison and review site — we are not a betting operator, and we don't hold customer funds, process bets or manage accounts. If your question is about a deposit, withdrawal, a locked account, or a bonus that was applied incorrectly, that has to go through the sportsbook's own customer support team, since only they can access your account and transaction history.
Similarly, we can't offer financial, legal or gambling-treatment advice through this contact channel. If gambling has started to feel like a problem, our Responsible Gambling page has resources and steps worth reading first.
Before you write in
A lot of common questions are already answered elsewhere on the site. If you want to know more about who we are and how we put our reviews together, our About Us page covers that. If you're after the fine print around using the site, our Terms and Conditions page lays that out. Checking these first can save you a round trip, though we're always happy to answer directly if you'd rather just ask.
A note on independence
Betting Sites may earn a commission when readers sign up with a sportsbook through links on this site. That relationship never decides which sites we rank higher, what we say in a review, or how we answer a reader's message — our replies and our ratings are handled separately.